Delivery

Order processing takes up to 8 business days. This is the time during which we make the shoes and then send them. Add the time needed for delivery to the time of processing the order and your patience will be rewarded with beautiful and comfortable shoes.

If you need a selected pair of shoes for a specific date, a wedding or another special occasion, and you are worried that it will not be delivered on time, please contact us. We will check to see if we have a finished pair in our warehouse and inform you when it can be delivered to you.

On the day the order ships, you will receive a message to your e-mail address specified in the order along with the tracking number of the package and a link where you can track it.


European Union countries
DPD courier company delivers packages to European Union countries within 2-6 business days.


Other European countries
The package will be delivered by a local postal service in your country.
The average delivery time can take between 5-10 business days.


United States of America
The order will be sent by international priority airmail. Within your country, the package will be delivered by the United States Postal Service.
The average delivery time can take between 10-16 business days.


Canada
The order will be sent by international priority airmail. Within your country, the package will be delivered by the Canada Post.
The average delivery time can take between 10-16 business days.


South America
The package will be delivered by a local post office in your country. The average delivery time can take between 12-18 business days.


Australia, Asia
The package will be delivered by a local post office in your country. The average delivery time can take between 14-20 business days.


The time of delivery for foreign packages is indicated only for estimation purposes and may vary depending on the country of delivery. The carrier bears responsibility for all delays concerning package delivery. We recommend checking the contents of the package in the presence of the courier/delivery person or at the place of collection. If the package or its contents have been subject to damage during transportation, it should not be received and a damage report should be drawn up together with the package deliverer.

Packages delivered within the territory of the European Union are not subject to import duties, taxes or other custom duties.

Deliveries to countries outside the European Union may be subject to import duties, taxes and custom duties according to local legal regulations and are not included in the price of the item or in the shipping fee. Contact a customs office in your country and find out which additional costs you can possibly incur.

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